Privacy Policy

Welcome to CoolTrails.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and payment details when you make a booking or contact us.

b. Non-Personal Information:

Browser type, IP address, device information, and cookies for analytics and website optimization.

c. User-Generated Content:

Reviews, comments, and messages shared on our platform.

2. How We Use Your Information

We use your information to:

Process bookings and payments.
Provide customer support.
Improve website functionality and user experience.
Send promotional offers and newsletters (you can opt-out anytime).
Ensure security and prevent fraudulent activity.

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Payment processors, analytics services, and marketing partners.
Legal Authorities: If required by law or to protect our rights and users.
Business Transfers: In case of a merger, sale, or acquisition.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Access, update, or delete your personal data by contacting us.
Opt-out of marketing emails via the unsubscribe link.
Disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be notified via email or website announcements.

10. Contact Us

For any questions about this Privacy Policy, please contact us at:

📧 Email: privacy@cooltrails.com
🌍 Website: www.cooltrails.com